Brian & Alex ventured over to the wonderful Terrestrial Brewing Company and sat down with Lauren Kotmel, the Cleveland community manager for Yelp! Lauren’s role with Yelp is to help build community between users and businesses. We talk about how Yelp helps local businesses, what it does to support them, its user base, its super-user base, and some programs they run. We also discussed common concerns about the platform.
You may love, you may loathe it, but Yelp is here to stay. Lauren is doing some super good things to make Cleveland gooder.